PRIVACY POLICY

REDFORES (“we”, “us”, or “our”) is committed to protecting your personal data in accordance with the Personal Data Protection Act (PDPA) 2010. This policy explains how we collect and handle your information when you visit our website or purchase our products.

1. Information We Collect

We collect personal information that you provide to us, including:

Identification Data: Name and gender.
Contact Data: Delivery address, email address, and phone number.
Transaction Data: Details about payments made via senangPay and products purchased from us.

2. How We Use Your Information

Your data is processed for the following purposes:

To process and deliver your orders.
To communicate with you regarding your purchase or customer service inquiries.
To send you promotional materials and updates about Redfores (only if you have opted in).

3. Disclosure to Third Parties

We do not sell your data. We only share your information with necessary service providers, such as:

Payment Gateways: senangPay to process your transactions.
Logistics Partners: Courier services to deliver your orders.
Legal Authorities: When required by Malaysian law.

4. Data Security

We implement appropriate technical and organizational security measures to protect your data. Payment details are handled securely by senangPay and are not stored on our servers.

5. Your Rights